entire
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| General Disclosures | |||
|---|---|---|---|
| Indicator number | Indicator name | Scope | Position in the report / comment |
| 102-1 | Name of the organization | |
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| 102-2 | Activities, brands, products, and services | |
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| 102-3 | Location of headquarters | |
mBank S.A. ul. Senatorska 18 00-950 Warszawa skr. poczt. 728 |
| 102-4 | Location of operations | |
3 countries: Poland, Czech Republic and Slovakia |
| 102-5 | Ownership and legal form | |
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| 102-6 | Markets served | |
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| 102-7 | Scale of the organization | |
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| 102-8 | Information on employees and other workers | |
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| 102-9 | Supply chain | |
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| 102-10 | Significant changes to the organization and its supply chain | |
Since publication of last report, no material changes in supply chain of our organisation took place. |
| 102-11 | Precautionary Principle or approach | |
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| 102-12 | External initiatives | |
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| 102-13 | Membership of associations | |
|
| Strategy | |||
| 102-14 | Statement from senior decision-maker | |
Letter from the President of the Management Board of mBank S.A. |
| 102-15 | Key impacts, risks, and opportunities | |
Letter from the President of the Management Board of mBank S.A. |
| Ethics and integrity | |||
| 102-16 | Values, principles, standards, and norms of behavior | |
|
| Stakeholder engagement | |||
| 102-40 | List of stakeholder groups | |
|
| 102-41 | Collective bargaining agreements | |
0% |
| 102-42 | Identifying and selecting stakeholders | |
Choice of some stakeholders we cooperate with was done when formulating the CSR Strategy of the Group. |
| 102-43 | Approach to stakeholder engagement | |
|
| 102-44 | Key topics and concerns raised | |
|
| Reporting practice | |||
| 102-45 | Entities included in the consolidated financial statements | |
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| 102-46 | Defining report content and topic Boundaries | |
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| 102-47 | List of material topics | |
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| 102-48 | Restatements of information | |
Energy consumption and CO2 emission data for 2018 have been updated (compared to the data presented in the mBank Annual Report 2018) with the consumption of gasoline and diesel fuel |
| 102-49 | Changes in reporting | |
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| 102-50 | Reporting period | |
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| 102-51 | Date of most recent report | |
Last report was published in July 2019. |
| 102-52 | Reporting cycle | |
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| 102-53 | Contact point for questions regarding the report | |
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| 102-54 | Claims of reporting in accordance with the GRI Standards | |
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| 102-55 | GRI content index | |
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| 102-56 | External assurance | |
|
| Topic indicators | |||
| Economic Performance | |||
| 201-1 | Direct economic value generated and distributed | |
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| 202-1 | Ratios of standard entry level wage by gender compared to local minimum wage | |
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| 205-1 | Operations assessed for risks related to corruption | |
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| 205-2 | Communication and training about anti-corruption policies and procedures | |
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| 205-3 | Confirmed incidents of corruption and actions taken | |
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| 206-1 | Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | |
No violations found |
| Environmental indicators | |||
| Internal indicator | Energy consumption in the organization | |
|
| Internal indicator | Paper consumption in the organization | |
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| Social indicators | |||
| 401-1 | New employee hires and employee turnover | |
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| 401-2 | Benefits provided to full-time employees that are not provided to temporary or part-time employees | |
All benefits are equally available to both full-time and part-time employees. |
| 401-3 | Parental leave | |
|
| 403-2 | Hazard identification, risk assessment, and incident investigation | |
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| 404-1 | Average hours of training per year per employee | |
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| 404-2 | Programs for upgrading employee skills and transition assistance programs | |
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| 404-3 | Percentage of employees receiving regular performance and career development reviews | |
100% |
| 405-1 | Diversity of governance bodies and employees | |
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| 405-2 | Ratio of basic salary and remuneration of women to men | |
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| 417-2 | Incidents of non-compliance concerning product and service information and labeling | |
In 2019, in mFinanse there were reported 83 cases of outdated (in accordance with the relevant list) marketing materials (leaflets) at the facility’s display during inspection activities carried out by the mFinanse Internal Control Office. All outdated leaflets were removed during inspection and utilized. |
| 417-3 | Incidents of non-compliance concerning marketing communications | |
No incidents of this kind were reported in mBank Group. |
| 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | |
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| 419-1 | Non-compliance with laws and regulations in the social and economic area | |
No incidents of this kind were reported in mBank Group. |
| Business segment indicators | |||
| FS1 | Policies concerning social and environmental issues | |
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| FS2 | Procedures of assessment and screening social and environmental risks | |
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| FS6 | Portfolio structure divided into business lines, regions, size (i.e. micro/SME/big) and sectors | |
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| FS13 | Access to financial services in low-populated and economically weaker areas | |
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| FS14 | Initiatives enhancing an access to financial services for the disabled | |
|