• contact an advisor

    • confirmation of year-end balances

    how to report balance discrepancies?

    If you notice any irregularities in the year-end list of balances, report them via mBank CompanyNet.

    1

    log in to mBank CompanyNet

    2

    click +New order in the top menu bar

    3

    expand the list Applications and messages and click Complaint

    4

    choose the product Current and subsidiary account

    6

    use mobile authorisation or another method you use to authorise the application

    7

    we will respond to your complaint via mBank CompanyNet

    Remember! You can submit a complaint about balance discrepancies within 14 days from the date on which we made the year-end list of balances available to you.

    how to confirm your year-end balances?

    Confirm that your year-end balances are correct in mBank CompanyNet.

    1

    log in to mBank CompanyNet

    2

    click +New order in the top menu bar

    3

    expand the list Applications and messages and click Application to the bank

    4

    choose the topic Other

    6

    use mobile authorisation or another method you use to authorise the application

    Remember! You can submit the balance confirmation within 14 days from the date on which we made the year-end list of balances available to you.

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