individuals
We offer solutions to clients in Poland, Czechia and Slovakia.
about us
We offer current, savings and foreign currency accounts, credit products, savings products, payment cards, investment products, insurance products and brokerage services.
We design our products and services to be intuitive and simple to use and to help our clients manage their budgets. Our mobile app has nearly 3.5 million users.
Here at mBank, we take cybersecurity very seriously. To protect our clients’ money, we continuously implement innovative financial security solutions.
Our customer service employees are available via the contact centre, mobile app and at branches.
contact us
chat
Message us in the mobile app (tap the ‘i’ icon in the upper right corner and select ‘contact’ > ‘chat’).
one-click mLine
Call us from the mobile app (tap the ‘i’ icon in the upper right corner and select ‘contact’ > ‘mLine’). You don’t need to provide your identifier and telecode.
mLinia
Prepare your identifier and telecode and call us.
branches
Find the nearest branch.
You can also email us at kontakt@mbank.pl or by Messenger. To protect your personal data, we cannot answer questions about your products or accept instructions via email. If you want to talk about your products, send us a chat message or call us via mLine.
Your carrier’s standard rates apply to any calls made to this number.